If you would like to talk to someone, please call 01392 826064. Please note that our phone line is not continually manned - but we will respond as soon as we can. 

Parents & carers

Being there for your child and looking after yourself – before and after the death of a loved one.


Getting through one of the toughest things you’ll ever have to cope with.


Helping children to find the words which describe how you are really feeling.


Supporting professionals across all sectors who need to be there for grieving children and young people.


We are absolutely delighted to have been voted by customers to be the partner charity for 2015-16 for Sainsbury’s Guildhall Exeter. Since we received this fantastic news last week, our CEO has already started talks with the store manager Stuart Kinghorn to scope out the partnership for the year. We are extremely grateful to the store for their generous in-kind support for our annual summer volunteers BBQ which took place on Monday 20th July. We are looking forward to a wonderful year secure in the knowledge that Sainsbury’s support will ensure we are able to deliver vital services to children and young people made vulnerable through bereavement. One of the founding values of Sainsbury’s is ‘Making a positive difference to our community’. The partnership between Balloons and Sainsbury’s Guildhall Exeter will ensure that value is delivered!


We are thrilled to have been awarded a grant from the True Colours Trust to further extend our bereavement work for children and young people with special needs.  This grant will enable us to build the confidence and skills of our volunteer Grief Support Workers so that they are well equipped to support bereaved children and young people with special needs.  It will also allow is to reach out to special schools in our area and build strong partnerships with them so that children and young people get the support they deserve when they are grieving.  We are extremely grateful to the True Colours Trust for believing in our work and supporting us in this way.


The Crow Family are poised to begin their epic 1300 mile journey from Lands End to John O’Groats.  Each family member has chosen a charity to support and Madeleine Crow chose Balloons (Devon). The family recently featured in the Express and Echo http://www.exeterexpressandecho.co.uk/Exeter-family-cycle-John-O-Groats-Land-s-End/story-26899146-detail/story.html.  You can also follow their progress on Facebook at https://www.facebook.com/pages/As-the-Crows-Fly-2015.  The team at Balloons (Devon) wish Madeleine, Tyna, Chris and Austin all the best on their cycling endeavour.  The family will be traveling from Bristol to Exeter on 10th August so please give them lots of cheers and encouragement if you see them on their journey.


Balloons held its first summer BBQ for volunteers, with the generous support of Sainsbury’s Guildhall Exeter. The evening of Monday 20th July saw bunting, sunshine and smiles, as Balloons staff and trustees got together to say a huge THANK YOU to the volunteer Grief Support Workers who do such a wonderful job of supporting children and young people made vulnerable through bereavement.




  • I cannot express how much help I received from Balloons. I know that my children and myself would be in an altogether different place if it was not for their sound help and advice throughout the last few months. From the first phone call, I felt as though there was a strong pair of arms holding my family together and those arms belonged to the Balloons team.–Balloons parent

  • The support worker helped me to understand and deal with my emotions, which was the main thing I was struggling with. I now feel a lot more at peace with myself, the world and my past.–Balloons young person, age 14

  • The child is back to her bouncing, cheerful self. She said she was less tearful and was able to tell me that it's her Grandma's birthday tomorrow; she smiled and said she hoped the sun would shine becasue Grandma liked sunny days. Thank you for the invaluable service you provide.–Balloons professional